Privacy Policy

We collect personal information that you choose to provide when you register for an account, request information about virax.ai or our AI image and video generation tools, participate in platform activities, or otherwise communicate with us.

The types of personal data we may collect include:

- Email address

- Username

- Account password

- Payment-related information (handled securely by our payment service providers)

- Metadata associated with generated content (used solely to enhance service performance)

We do not intentionally collect or process sensitive personal data beyond what is required to operate our AI generation services.

Single Sign-On Services

If you create an account or sign in through third-party authentication providers (such as Google), you authorize us to receive certain account details, including identifiers and encrypted authentication credentials, as permitted by the provider.

Google Sign-In

You may register or log in to virax.ai using your Google account. When you do so, Google will request your consent to share specific information with virax.ai, such as your Google email address and basic profile data. This data is collected by Google and shared with us in accordance with Google's privacy policy.

You may manage or limit the information shared through your Google account settings. If you registered using Google unintentionally, you may delete your virax.ai account at any time via account settings or by contacting [email protected].

We process personal data for the following purposes:

Providing and Improving Our Services

- Operating, maintaining, and enhancing the virax.ai platform

- Enabling access to AI-powered image and video generation tools

- Processing generation requests and delivering outputs

- Managing credits, billing, and payment transactions

- Associating generated content with its creator

- Responding to inquiries, feedback, and support requests

Maintaining Platform Safety and Integrity

- Protecting the security of our services and users

- Detecting and preventing misuse or policy violations

- Enforcing our Terms of Service

- Improving AI models and generation quality using anonymized data only

These activities are carried out based on contractual necessity and our legitimate interest in delivering a secure and high-quality service.

WE DO NOT SELL YOUR PERSONAL DATA.

Your information may be shared in the following circumstances:

Public Profile Information

Any data you choose to make public on your virax.ai profile may be visible to other users, including shared content or profile details.

Service Providers

We may disclose personal data to trusted third-party vendors who assist with platform operations, payment processing, hosting, or AI services. Such providers are bound by confidentiality and data protection obligations.

Legal and Regulatory Compliance

We may disclose information to courts, regulators, law enforcement, or government authorities when necessary to:

- Comply with legal requirements

- Respond to lawful requests or legal claims

- Investigate suspected illegal activity

- Enforce our Terms of Service

- Protect the rights, safety, or property of virax.ai, our users, or others

We retain personal data only for as long as necessary to fulfill the purposes described in this policy and meet legal obligations:

- Account information is retained while your account remains active

- Generated images and videos are temporarily stored during processing and may be cached for performance optimization

- Financial and transaction records are retained as required by applicable laws

- You may request deletion of your personal data by contacting [email protected]

- Account deletion and data removal are permanent and cannot be reversed

- Certain data may be retained in anonymized form for analytics and service improvement

Your personal data may be transferred to and processed in jurisdictions outside your country of residence, where data protection laws may differ.

Whenever international transfers occur, we implement appropriate safeguards to ensure your data is protected in accordance with applicable data protection regulations.

Subject to your location and applicable laws, you may have the right to:

- Access your personal data

- Correct inaccurate or incomplete data

- Request deletion of your personal data

- Restrict or limit processing

- Receive a copy of your data (data portability)

- Object to certain processing activities

- Withdraw consent where processing is based on consent

To exercise these rights, please contact [email protected]. We will respond within the timeframes required by law.

virax.ai employs reasonable technical, administrative, and organizational safeguards to protect personal data from unauthorized access, disclosure, alteration, or loss.

Our security measures include:

- Encryption of data during transmission and storage

- Regular security reviews and risk assessments

- Controlled access and authentication mechanisms

- Secure payment processing through certified providers

Despite these efforts, no online system is completely secure. You acknowledge that you provide personal data at your own risk when using our Services.

We may revise this Privacy Policy periodically to reflect updates to our practices, services, or legal requirements.

Any material changes will be posted on this page, along with an updated "Last updated" date. Continued use of virax.ai after such updates indicates acceptance of the revised policy.

We use cookies and similar technologies to support and enhance our Services, including:

- Essential cookies required for core website functionality

- Performance cookies to analyze site usage and improve performance

- Functional cookies to remember preferences and settings

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.